Pass it on.

Freesbe is where a team that talks to customers passes the work along: a customer handed to a colleague in a thread, a call picked up on your own phone line, a meeting with a guest who joins from the browser, and the notes from it written up by AI. It’s built for support and sales teams first.

AI is built in: summaries of channels and threads, translations and writing help, and notes and transcripts of your calls, which you can share with the customers who joined.

These guides cover everything you can do yourself, from your first sign-in to connecting your own tools. For a tour of every feature on one page, with a link to the guide for each, see all features.

New to Freesbe

• Getting started: join a workspace, find your way around and send your first message.
• The desktop app: install it on macOS, Windows or Linux.
• The mobile app: Freesbe on iPhone and Android, with push notifications.
• Channels, DMs and messages: threads, reactions, mentions, files and formatting.
• Getting help: the Help menu, Learn more links and support. See also What’s new.

Every day

• Search and shortcuts
• Status and availability
• Notifications
• Huddles: voice and video calls in any channel or DM, with screen sharing and recordings.
• Meetings: scheduled calls with a link anyone can open.
• AI summaries, translations and writing help: catch up on a channel or thread, read any message in your language, and polish a reply.
• Recordings, transcripts and notes: who said what in a call, and AI notes with decisions and action items.
• Booking links: a page where people book a call with you, for your email signature.
• Punch clock: clock in, take breaks and clock out.
• Phone: use your desk phone or softphone with Freesbe.

Your account

• Profile and preferences
• Sign-in and security: passwords, sign-in codes, Google, Microsoft and passkeys.

For admins

• Workspaces and invites
• Guests: work with people outside your organization.
• Workspace settings
• Usage limits: video and storage each month.
• Billing: your plan, people, prices and invoices.
• Single sign-on
• Import from Slack

For developers

• API and webhooks: post into channels, get events, and script Freesbe.
• API reference: every endpoint.

Stuck? The knowledge base has fixes for common problems, step-by-step how-tos and best practices for running Freesbe. If something stops working for everyone at once, freesbe.net/status says whether it’s on our side and when it’s fixed.